Help
Things worth trying when something won’t play, sync or load. Encryptic is a catalogue UI — streams come from independent hosts.
Video won’t load
Open the source list on the player and try the next embed. Free hosts go offline often — switching source fixes most dead streams.
Stuck mid-watch or jumping back
Sign in (email or guest) so continue-watching can save. If a stream still resets, pick another source or refresh once after the adblock prompt.
“Disable sandbox” / blank player
Encryptic never sandboxes the player (AdShield still blocks popups). If a title is blank, try the next server or Pop out. Sites embedding the Public API must not put a sandbox attribute on their iframe.
Ads and popups
Allow Encryptic’s built-in shield, or use Brave / a system ad blocker on mobile. Mark Support and OAuth windows as safe when signing in.
Guest accounts vs Continue as guest
Continue as guest lets you browse without signing in (no saved progress). Create a guest account with username + password if you want watchlist and continue-watching without an email — add email later in Profile.
Live sports
Open Live Sports, pick a match, then try alternate CDNs if one buffer stalls. Live feeds depend on third-party availability.
Search & browse
Use Search for a title, or Movies / Series browse. Catalogue metadata comes from TMDB — posters and plots are for discovery, not ownership of the stream.
Desktop & Discord
Encryptic Desktop is coming soon — see the preview on the Desktop page. Discord RPC (RPC page) can still show what you’re watching in the browser if you enable it.
What’s new
The Updates button in the nav opens the changelog. A small toast appears once per version after you dismiss the intro / adblock flow, including a one-time Instant Gaming partner banner.
Partners
Encryptic partners with Instant Gaming. Their deal banner lives in the Partners section above the footer on every page. Purchases through those links support the site.
Legal & takedowns
Terms, EULA, Privacy, Cookies and Takedown pages are in the footer and More menu. Rights holders can use the takedown page to request removal of links.